Support / Contact

Get help during the beta

Start with the setup guidance in the dashboard. If something fails, submit a structured report so the operator receives the platform, orientation, device, and diagnostic IDs.

Report a problem

How do I join the beta?

Access is invitation-only. Use a sign-in provider that returns the exact email address approved by the Vulcast operator.

Is Vulcast a sign-in provider?

No. Twitch, Google, Kick, or Discord can sign you into Vulcast. Broadcast destinations are connected separately inside the stream dashboard.

Why is a destination disabled?

A destination needs a usable platform key and compatible stream orientation. Only one output per platform can be enabled for each stream while the relay is platform-keyed.

Why did my TikTok key stop working?

TikTok Live Producer issues temporary RTMP credentials. Replace the URL and key when TikTok starts a new session.

Is there a paid plan?

No. Vulcast is currently an invite-only beta with no subscription tiers or paid feature promises.

Before a live event

Run a private or unlisted test first, confirm the preview is receiving video, and keep a direct-to-platform OBS profile available while Vulcast remains in beta.

Review supported features and limitations